The ITIL Foundation exam is the entry level certification and offers you a general awareness of the key elements, concepts and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

We conduct classroom training across the state. Please contact us for more details.



ITIL 4 Foundation Training

The ITIL 4 Foundation certification is considered the entry-level qualification in the field of ITIL certification path. Our ITIL 4 Foundation training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management.

Please fill in the inquiry form on this page or call now at +1 (832) 548-0612 or e-mail for our training consultant to understand your training and learning objectives and guide you with an optimum way to achieve your goals.

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Key Features

ITIL 4  Foundation Training Key features:

  • 16 hours of instructor-led training (for Traditional classroom and Online Classroom Training)
  • 24 hours of self-paced learning
  • Industry-based case studies & real world-examples
  • Chapter end quizzes & simulation exams
  • 16 hours PDU certificate
  • Exam fee included (Exam fee not included for Online Self Learning)
  • 24/7 customer support


ITIL 4 Foundation Training – FAQ:

Who are the trainers for the live classroom training?

All Our Trainers are ITIL certified and highly qualified with over 15 years of experience in training and are working in the domain.

Is exam fee included in the course fee?

Yes. The exam fee is included in the course fee.

What certification will I receive after completing the training?

After successful completion of the training, you will be awarded the course completion certificate along with the 16 hours PDU certificate from Simplykart. Once you successfully clear the ITIL Foundation Certification exam, you will also receive the certification from the Exam Body.

How many questions are there in the ITIL® 4 Foundation certification exam?

The ITIL 4 Foundation Exam has a total of 40 questions. The duration of the exam is 60 minutes.

What is Online Classroom training?

Online Classroom training for ITIL is a live training conducted via online live streaming of a class. This is run by an ITIL certified trainer with over 15 years of work experience in the domain and training. The class attended by a global audience can enrich your learning experience.

Are these training classes live or will I watch pre-recorded videos?

All these trainings are live interactive sessions wherein you can raise concerns and discussions at any point during the class. Additionally, we also provide recordings of the sessions attended by you for your future reference.

What tools do I need to attend the training sessions?

The system requirements are quite basic:
OS: Windows any version above XP SP3 & Mac any version above OS X 10.6
Internet Speed: Preferably above 512 KBPS
Headset: Any decent headset and microphone which can be used to talk and hear clearly.

What all will I get as part of the training?

You get access to our e-learning content along with the practice simulation tests, these are complemented by our tips and tricks videos that help you tackle the toughest of the exam questions. You will also get an online participant handbook with cross references to the e-learning for reinforcement of your learning.

How does Simplykart assure me that the training and course material delivered are effective?

Our ITIL 4 Foundation course is developed to deliver a first attempt pass rate of 100%. With a hands-on learning approach, the training not only gives you the confidence to clear the exam but also helps you retain the knowledge beyond the examination.

Can I cancel my enrollment? Will I get a refund?

Yes, you can cancel your enrollment. We provide you a refund after deducting the administration fee. To know more, please go through our Refund Policy.

I’d like to learn more about this training program. Who should I contact?

Contact us using the form on the right of any page on the Simplykart website, or select the Live Chat link. Our customer service representatives will be able to give you more details.

Certification Process

Simplykart has a well-defined certification process that helps you face the challenges of the IT world.  You need to meet following conditions to unlock the certificate –
  • You need to complete at least 85% of the course or attend one complete batch
  • If your course has simulation exams you will need to complete it with the minimum passing score.
  • You need to submit a project and get it approved by our panel of Subject Matter Experts.
  • In case your project is rejected, our subject matter experts would provide all the necessary help to clear the project in your next attempt.

Who are our Faculties and how are they selected?

All our trainers are working professionals and industry experts with at least 10-12 years of relevant teaching experience.

Each of them has gone through a rigorous selection process which includes profile screening, technical evaluation, and a training demo before they are certified to train for us.

We also ensure that only those trainers with a high alumni rating continue to train for us.

What is Global Teaching Assistance?

Our teaching assistants are here to help you get certified in your first attempt.

They are a dedicated team of subject matter experts to help you at every step and enrich your learning experience from class on-boarding to project mentoring and job assistance.

They engage with the students proactively to ensure the course path is followed.

Teaching Assistance is available during business hours.

What is covered under the 24/7 Support promise?

We offer 24/7 support through email, chat, and calls.

About the Course

About ITIL 4 Foundation Training:

ITIL 4 Foundation training from Simplykart is designed to ensure that you clear the ITIL exam in the first attempt. The ITIL 4 Foundation certification is considered the entry-level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes, and Service Management best practices.

After completing our ITIL Foundation training, you can go for ITIL Intermediate courses.

Exam And Certification

ITIL Foundation Training and Exams:

How will I become an ITIL 4 Foundation certified?

You will be certified in ITIL 4 Foundation from AXELOS by following these processes:
Step 1: Appear for the ITIL 4 Foundation exam after completing the training.
Step 2: Score 65% in 60 minutes [i.e. 26 answers out of 40 questions]
Step 3: Earn two ITIL credits on successful completion of ITIL 4 Foundation exam

What are the prerequisites for ITIL 4 Foundation certification?

There is no defined eligibility criterion for ITIL 4 Foundation exam.

Will I get a refund if Simplykart fails to conduct the class?

For refunds and cancellations please visit the links: Refunds, Cancellations Policy

Course Agenda

ITIL 4 Foundation Course Agenda
  • Module 1: Introduction to IT Service Management
  • Module 2: Key Aspects of Service Management
  • Module 3: The Four Dimensions of Service Management
  • Module 4: Describe the ITIL® Service Value System
  • Module 5: Service Value Chain
  • Module 6: ITIL® Practices

Additional information

Training Type

Classroom Training, Online Instructor Led, Online Self Learning


9 AM – 5 PM (Local Time), 9 AM – 5 PM (Central Time), NA


Dec 14 – 15, 2023, Jan 25 – 26, 2024, Feb 08 – 09, 2024, Feb 29 – Mar 01, 2024, Mar 14 – 15, 2024, Mar 28 – 29, 2024, Apr 11 – 12, 2024, Apr 25 – 26, 2024, May 16 – 17, 2024, May 30 – 31, 2024, Dec 2 and 3, 2023 [Online (Weekend, Sat-Sun-Sat)], Jan 20 and 21, 2024 [Online (Weekend, Sat-Sun-Sat)], Feb 03 and 4, 2024 [Online (Weekend, Sat-Sun-Sat)], Feb 10 – 11, 2024 [Online (Weekend, Sat-Sun-Sat)], Feb 17 – 18, 2024 [Online (Weekend, Sat-Sun-Sat)], Feb 24 – 25, 2024 [Online (Weekend, Sat-Sun-Sat)], Mar 2 – 3, 2024 [Online (Weekend, Sat-Sun-Sat)], Mar 9 – 10, 2024 [Online (Weekend, Sat-Sun-Sat)], Mar 16 – 17, 2024 [Online (Weekend, Sat-Sun-Sat)], Mar 23 – 24, 2024 [Online (Weekend, Sat-Sun-Sat)], Mar 30 – 31, 2024 [Online (Weekend, Sat-Sun-Sat)], Apr 6 – 7, 2024 [Online (Weekend, Sat-Sun)], Apr 13 – 14, 2024 [Online (Weekend, Sat-Sun)], Apr 20 – 21, 2024 [Online (Weekend, Sat-Sun)], May 4 – 5, 2024 [Online (Weekend, Sat-Sun)], May 11 – 12, 2024 [Online (Weekend, Sat-Sun)], May 18 – 19, 2024 [Online (Weekend, Sat-Sun)], Lifetime – Self learning


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