Description

ITIL 4 Foundation Training – Master IT Service Management Fundamentals for 2025

Simplykart’s ITIL 4 Foundation Training offers a comprehensive introduction to IT Service Management (ITSM) based on the latest 2025 AXELOS guidelines. This course empowers IT professionals to understand the core principles and modern practices in ITIL 4, preparing you to successfully pass the ITIL Foundation certification exam and apply service management best practices to drive business value in dynamic digital environments.

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Why Choose Simplykart for ITIL 4 Foundation Certification?

• Fully Up-to-Date Content: Our curriculum aligns with ITIL 4’s latest operating model emphasizing value creation, continual improvement, and seamless integration with Agile, Lean, and DevOps.

• Interactive Learning: Engage with real-world case studies, hands-on exercises, and simulation exams for practical understanding beyond theory.

• Flexible Delivery: Participate via live virtual classrooms or traditional in-person sessions with expert ITIL-certified trainers possessing 15+ years of industry experience.

• Certification & PDUs: Earn a 16 PDU certificate included with instructor-led courses along with your official ITIL Foundation course completion certificate. The exam fee is included for instructor-led training sessions.

• 24/7 Support: Our dedicated support team guides you throughout enrollment, study, and certification—helping you stay confident and focused.

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About the ITIL 4 Foundation Exam

• Exam Format: 40 multiple-choice questions to be completed in 60 minutes

• Passing Score: 65% (minimum 26 correct answers)

• Certification Body: AXELOS

• Prerequisites: None required; open to all IT professionals seeking foundational ITSM knowledge

• Exam Results: Usually released within 15 days of test completion

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Who Should Enroll?

Ideal for IT professionals, service managers, consultants, and anyone involved in IT service delivery and operations who want to build a solid foundation in ITIL principles and the IT Service Value System (SVS). This course benefits:

• IT Managers and Team Leads

• Service Desk and Operations Staff

• Business Analysts and Project Managers

• Agile and DevOps Practitioners

• Anyone preparing for further ITIL certifications

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What You Will Learn

• Introduction to ITIL 4 and its core concepts in service management

• The Service Value System (SVS) and the Four Dimensions model for holistic ITSM

• The ITIL service lifecycle and how it drives business success

• Key ITIL practices including service strategy, design, transition, operation, and continual improvement

• Practical insights on change enablement, incident and problem management

• Fundamentals of capacity, availability, security, supplier, and knowledge management

• Applying Lean, Agile and DevOps frameworks alongside ITIL to foster innovation and productivity

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Course Details & Benefits

• Duration: 2 days/16 hours of instructor-led training (virtual/classroom)

• Materials: Access to downloadable digital workbook, quizzes, and practice exams

• Certification Preparation: Exam fee included for instructor-led attendees, with simulation testing and review sessions

• PDUs: Earn 16 Professional Development Units for PMI® credential maintenance

• Real-World Focus: Case studies and examples drawn from diverse industries to contextualize learning

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Frequently Asked Questions

Is the exam fee included in the training?
Yes, for instructor-led courses, the certification exam fee is included.

Are the classes live or recorded?
All live courses feature real-time interaction with experienced trainers; recordings are available for review.

What are the system requirements?
A basic Windows or Mac operating system, stable internet (512 kbps+), and a headset/microphone for clear communication.

Do you offer a refund if I cancel?
Yes, cancellations are eligible for refunds less administrative fees. See our refund policy for details.

Is there a pass guarantee?
Our course design emphasizes first-time pass-through practical learning, simulations, and continuous support.

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Course Outline

• Fundamentals of ITIL 4 and the Service Management Framework

• Exploring the Service Value System (SVS) and Four Dimensions

• Understanding the ITIL Service Lifecycle stages and concepts

• Detailed breakdown of service management practices

• Service strategy, demand, portfolio and financial management

• Service design, transition, operations, and continual improvement

• Change enablement, incident, and problem management strategies

• Capacity and availability management principles

• Security, supplier, and knowledge management

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Useful Internal Links

• Project Management Courses — All professional certifications and workshops

• CAPM® Training — For those beginning their project management journey

• PMP® Certification Training — For advanced project leadership and global credentials

• Agile and Scrum Foundation — Modern Agile skills for project teams

Next Steps: Take Control of Your ITSM Career

Embrace the power of ITIL 4 to enhance service delivery and broaden your IT career prospects in 2025 and beyond. Connect with Simplykart today via phone at +1 (832) 548-0612 or email info@simplykart.org to learn about scheduling, pricing, and custom corporate packages.