Description

Conflict Management Training

Disagreements and conflicting perspectives are natural where people collaborate. However, unmanaged workplace conflict can deteriorate morale, increase stress, and damage relationships—ultimately hindering team and organizational performance. Simplykart’s Conflict Management Training equips professionals and leaders with proven strategies, communication frameworks, and mediation tools to resolve conflict constructively and turn challenges into opportunities.

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Why Conflict Management Training Matters in 2025

Today’s complex work environments demand emotional intelligence, proactive conflict resolution, and effective communication skills. Conflicts—both overt and hidden—can undermine productivity and engagement if ignored. Our training focuses on:

• Identifying personal conflict management styles using validated tools like the Thomas-Kilmann Instrument (TKI®)

• Practicing conflict resolution and mediation techniques in safe, role-play environments

• Applying scientifically supported communication strategies to defuse tension

• Transferring conflict resolution skills to real workplace situations using job aids, templates, and coaching

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What You Will Learn

• Assess your natural conflict handling tendencies through self-assessments

• Practice new skills through role-playing and simulation exercises

• Master best practices for direct conflict management

• Facilitate resolution as an impartial third-party mediator

• Use communication frameworks designed for stressful situations

• Apply learning to your work environment with practical resources and ongoing support

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Benefits of This Training

• Build stronger trust and credibility among colleagues and teams

• Frame conflicts as catalytic conversations that promote stronger relationships

• Increase confidence in navigating difficult discussions calmly and assertively

• Proactively manage challenging dynamics before they escalate

• Enhance your leadership effectiveness and overall professional performance

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Key Features

• 1-Day (8-Hour) Intensive Workshop: Delivered by certified instructors with conflict resolution expertise

• Hands-On Learning: Simulations and exercises that reinforce practical knowledge

• Lifetime Access: Unlimited access to e-learning modules for continuous improvement

• Certification: Receive course completion certificate

• Earn 8 PDUs: Maintain PMI and other professional credentials

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Exam and Certification

Participants receive a digital Simplykart Course Completion Certificate post-training. No formal exam is required. This certificate highlights your proficiency in current conflict resolution practices and supports professional development credits.

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Frequently Asked Questions

Is there a money-back guarantee?
Yes, eligible courses have satisfaction guarantees. Please contact support@Simplykart.org for details.

Do I get a course completion certificate?
Yes, a certificate is issued after full participation.

Are group discounts offered?
Yes, group packages are available for online or classroom courses. Contact us for custom pricing.

Can I get a refund if I cancel?
Refunds are subject to administrative fees and our refund policy.

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Course Outline

1. The Science Behind Workplace Conflicts

2. Understanding Human Behavior and Personality Types

3. Conflict Management Styles and Strategies

4. Managing Workplace Conflicts Effectively

5. Agreements and Frameworks for Conflict Resolution

6. Working with Difficult People

7. Managing Relationships and Professional Reputation

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Useful Internal Links

• Project Management Courses — All professional certifications and workshops

• CAPM® Training — For those beginning their project management journey

• PMP® Certification Training — For advanced project leadership and global credentials

• Agile and Scrum Foundation — Modern Agile skills for project teams

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Begin Your Journey to Mastering Conflict Resolution

Contact Simplykart at +1 (832) 548-0612 or via support@Simplykart.org to discuss enrollment options, group training, or personal skill development. Empower yourself to navigate workplace challenges with confidence and create a collaborative, respectful culture.